We want to get your Black Rock Grill order to you as fast and safely as possible. Here is everything you need to know about our delivery.

🎄 Christmas & Holiday Delivery Cut-Offs

To give your order the best chance of arriving before Christmas, please place your order on or before our recommended holiday cut-off dates below. Please note that while our UK team works around the clock to dispatch orders promptly, all listed dates are guidelines only and cannot be strictly guaranteed, as carrier capacity, seasonal courier volumes, and winter weather conditions remain outside our direct control. We strongly recommend ordering as early as possible to avoid disappointment.

• Standard UK Parcels: Order by 21 December (before 3:00 PM GMT) for delivery via Royal Mail, Evri, or DPD.
• Pizza Ovens (Pallet Shipments): Order by 17 December for standard pallet shipping, or by 22 December (before 11:00 AM GMT) for next-day pallet delivery.
• Pizza Party Brand Orders: Order by 10 December (before 11:00 AM GMT). Please note that any Pizza Party brand orders placed after 23 December will not be dispatched until warehouse operations resume on 4 January 2027.

🇬🇧 UK Shipping

• Same-Day Dispatch: Order before 3:00 PM (Mon–Fri) for standard items.
• Standard Delivery Times: Standard (2–5 business days) | Express (1 business day).
• Ovens (Pallet Shipments): Order before 11:00 AM. We will contact you directly to confirm delivery before shipping. Standard (2–5 business days) | Express (1 business day).
• Pizza Party Brand Orders: Delivered via pallet courier with an estimated delivery time of 7–10 business days.
• Our Carriers: Royal Mail, Evri, and DPD (fully tracked) for parcels; specialised networks for pallet shipments.

🌍 International Shipping (Rest of World)

• Worldwide Delivery: 2–7 business days via premium couriers (DHL, UPS, FedEx).
• Live Rates: Add items to your cart and enter your address for an instant, weight-based shipping quote.
• Please Note: Local custom fees and import taxes are the buyer's responsibility.

⚠️ Delivery Restrictions & Pre-Orders

• Hazardous Materials: Items containing flammable, pressurized, or corrosive materials can only be shipped to UK mainland addresses.
• Pre-Orders: Secures your place in line. We ship the moment it hits our warehouse and email you tracking details immediately.

Need help? Contact us at ukshop@blackrockgrill.com or call +44 (0) 1256 359858.