Customer service from Black Rock Grill has been 5*. A huge amount of support from Louise. Feedback from customers has been really positive. People love the theatre and they love the idea and the novelty behind it. From a chef's point of view, we love it because tables with a Black Rock Grill are so much easier and save time as the steak cooks at the table instead of in the kitchen which is very helpful on a busy night. 

Mark, Head Chef, LegoLand UK

Our winning the Best midmarket restaurant group in the Saudi Arabian Tourism Award had a lot to do with Black Rock Grill. Our customers really appreciate the uniqueness, flavours and theatre of Black Rock and that compliments what we offer at our restaurants.

Steak House Group, Saudi Arabia

When we installed a 30 rock system in 2005 we were not doing a great deal of food trade. Our business has since boomed and we have been able to add an extension to the kitchen and a conservatory with 25 seats to cope with the extra demand. Black Rock Grill accounts for most of our food trade, and we upgraded to a 60 rock system to cope with the continuing demand.

Denise and John Butler, Three Horseshoes, UK

Black Rock Grill brings a whole new dining experience to our food offer onboard. Our passengers really appreciate the uniqueness, flavours and theatre of Black Rock Grill dining and that complements what we offer on our cruise line.

Kulli Joakit, Tallink Cruise Line, Estonia

We order the fondue fuel refill pots from these guys, the service is top notch, the order was received in the restaurant less than 24 hours after I placed the order. Perfect!

Hannah Jeeves, The Cheese Bar, Camden Market