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- Questions

I generally do not write a product review unless the product and or customer service exceeds expectations. We have been using the grill set- purchased 4 for about 12 years - seriously. The food is always delicious but most importantly we have many memories with family and friends while grilling. It is a great way to get kids and friends involved with cooking and the conversations follow. I'm always asked "where did you get these" Great product and great service !
Thank you very much for your review. Very valuable to us. 12 years wonderful! Happy sizzling. BRG Team.

I would have marked this as excellent as the quality and look of the grill is excellent. We have used it and are very impressed. Where I have marked it down is around the instructions for the heat, specifically around how to light, what fluid/gel is required. I have had to research this separately and it’s a shame this is not sold as part of this. Service from the company is excellent too.
Thanks very much for your review, looks delicious! The fondue fuel gel we sell on our website too or we sell it as a gift set with the cooking stone. Till Brennpaste. BRG Team

I saw the Black Rock stone advertisement and had to have this magical cookware. The ordering process and cooking experience did not disappoint. I've tried the salmon, steaks, and veggies on it. The flavor was amazing. You will be hooked on this item. I recommend buying the heat gloves due to the high temperature of the stone (otherwise will not be able to handle it). LOVE IT!!!!
Thank you very much for the lovely review. Reviews are extremely valuable to us so thank you for taking the time. Great photo, happy sizzling! BRG Team.

Fantastic service, many thanks. Very helpful and friendly. Needed item urgently and it was received by 9.10 am the following morning. Purchased the sharing stone as a gift so unable to comment on its use but having used one in the past I have no doubt that it will be great. Very thrilled recipients - great gift, it looks good and quality is excellent.
Many thanks for the lovely review. Much appreciated and very valuable to us. What a lovely gift :) BRG Team.

Excellent product and great for a perfect anniversary dinner





- Reviews
- Questions

Bought two cooking sets, they are fantastic and made for a very different dinner at hone. We are thinking about getting another two for guests - only concern being how we would heat these on the hob and prepare sides as our oven doesn’t reach 280 degrees required to heat in the oven.
Thanks for taking the time to review, very valuable to us. Photo looks delicious. If you want to use the hob for cooking sides you can pop the stone under the grill instead :) on top shelf on high for 30-40 minutes :) Happy sizzling.

The item arrived on time and was packaged really well, the product is lovely and of good quality.We have used it at the weekend as a special dinning experience I first come across this cooking method in the Isle of Man and this product performed just as well really excellent would recommend to anyone superb!
Many thanks for the review. Very valuable to us. Happy sizzling! BRG team.

Haven’t used item yet. Looks great quality. Experienced this in a restaurant. So looking forward to using and I don’t think i will be disappointed. What an absolute treat to have these at home. Such a showstopper!!!
Many thanks for your lovely review. Very valuable to us. Happy sizzling, enjoy! BRG Team








- Reviews
- Questions

This is a unique and easy way to step up your game with your foodie friends. Filet, salmon and tuna all cook amazing easy. Dipping sauces to accompany the above are awesome. I love our new rock and look forward to having many more nights of quality dining in our own home with close friends and family.
Loving the review heading ha! Thanks for taking the time to review, means a lot, Happy sizzling! BRG Team.

Just what we wanted
Thanks very much for the review, happy sizzling! BRG Team.

Good Service, value and delivery, haven't actually used it yet as waiting for some silicone gloves, just to be on the safe side...& the sunshine for 'Alfreso' dining, can't wait!
Thanks very much for the review, oh the spring weather is coming, not long now!! Enjoy when you do get the chance to use it :) Happy sizzling. BRG Team.

The service was fab. I love the product I bought for my husband's birthday but my son bought him a bigger one with plate etc. I was wondering if I could return mine and exchange fur the same one ?
Thanks very much for your review. Of course you can. If the item is unused and in all original packaging you have 30 days to exchange :) If you sent it back to us and pop your order number inside i can then get into contact once we have it back and exchange. Regards Louise Return Address: RETURNS, Black Rock Grill, Unit 1 Bear Court, Roentgen Road, Basingstoke, Hampshire, RG24 8QT

Having experience hot rock steaks before at our local restaurant, my wife saw how I enjoyed them so decided to buy me my own steak stone for home use. Have now used it twice, and am loving it. Steak just how I like it. Have just purchased an additional one so that my son can join in the feast! Great prices and superb delivery.
Delicious!! Great photo. Thanks for reviewing and happy sizzling! BRG Team.




This item is ideal for cooking meat as you can cook it how you prefer. The side dishes for sauce are great and there is a side dish for vegetables. The price and delivery time were excellent.
Thank you for the review. Much appreciated. Happy Sizzling! BRG Team
Awesome sums up our experience with using the stones for meals to getting questions answered quickly and efficiently through Black Rock Grill's Customer Service!!! My husband and I ordered two cooking sets and we can not tell you enough how much fun this is to use. It's simple to use and we FINALLY get our meats cooked the way we like them and it's healthy all rolled into one. It's just like going on a date when we cook with these (and we've been married for over 30 years). Oh, and I forgot to mention that the stones stay HOT HOT HOT plus cleanup is a breeze. We just ordered two sets for our son for XMAS!!!!!-One very happy couple in Florida, USA!
The gift for my boyfriend was perfect! Thanks again!





It’s a Christmas gift, so I couldn’t even tell you what it looks like.
Thank you for your review. Much appreciated. Beautiful Christmas gift :) BRG Team
I brought it as a present for my sons birthday on his request. He had in September been to I think The Anchor in Dymchurch ordered one of their steaks & stated the best steak he had ordered. He asked his in laws for something from your collection & this was what he wanted from me. Hence buying & he has end of September moved into his 1st brought house. I am looking forward to trying it once restrictions have lifted due to his enthusiasm towards your product. My partner is a vegetarian so is this also good for fish. Many thanks
Many thanks for your review! Much appreciated and hope you get the chance to sizzle on the rock too :)
Far more superior than the competition! Best steak I have ever had! Thinking they would make excellent Christmas presents for the kids.
Thanks very much for the lovely review. Oh they make fantastic Christmas gifts, something a little bit different and will give the whole family years of fun at the table! Happy Sizzling! BRG Team
Always wanted a steak stone so as we were having a dinner party we bought 4. We used one stone per couple cooking two fillet steaks on each and they worked a treat.
Yum looks delicious! Many thanks for your review, much appreciated. Happy sizzling! BRG Team
Great tasting steaks. Don't have to worry about over or under cooking on the hob. Easy to use and clean.







- Reviews
- Questions

This is an amazing product! Heats up in over over around 50 minutes and then take to table and put meat on to cook to your liking at the table. Steak was delicious! Quite impressive for a dinner party
Thanks very much for taking the time to review, very valuable to us :) What a great photo, looks delicious! Happy sizzling. BRG Team.

We have yet to use this product as they are a Birthday present for my husband, but I can highly recommend the company. My first order DHL lost or sent to the wrong address but Louise kindly got in touch and sent out a replacement which I received yesterday. They have been so helpfully and my parcel arrived well packaged. I’m even contemplating giving my husband his presents 2 weeks early as can’t wait to use them. Will update again once we have used our steak stones. Many Thanks will definitely be buying more bits off your site to add to our collection.
Glad they reached you. Thanks for taking the time to review, very valuable to us. Happy sizzling :) BRG Team.

We love using the hot rock for dinner. It’s always fun and my husband can cook his steak medium and I can cook mine well down. My only fault is that I wish the rock would stay sizzling a little longer. We first tried hot rock cooking on a cruise ship and those rocks seem to stay sizzling for a long time. Despite that we are very happy with our purchase. We will probably buy another one for dinner guests.
Everything worked as they say on thee website. The only issue was the meat stuck on the slab slightly but next time we will use some **** seed oil which should do the trick.
Excellent, really different way to cook steak




- Reviews
- Questions

I ordered this as a birthday present for my partner, it was very easy to order and the person I spoke to on the online chat was really helpful. The item received was well packaged and delivered the next day. It is so easy to use and was very well received, so much so that I have ordered myself one as well. Very happy customer
Thank you for taking the time to review, Very valuable to us. Glad your partner loved their gift and glad you got one for yourself now :) Happy sizzling! BRG Team.


Quality Item that is packaged well with instructions making it the perfect gift. Customer service is on point, fast and so helpful. Makes buying so easy and gives you peace of mind.
Thank You So Much for the Lovely Review. It really is much appreciated. Happy Holidays!! Team Black Rock Grill

Love them. Have friends over and they also want to purchase some. Might you still have the 30% off?
Hi Ya We're so pleased you enjoyed the Black Rock Grill experience with friends, particularly at this difficult time. The 30% discount is reserved for Black Friday Only when we promise a great discount. But do Check Out the January Sale!! Happy Holidays Peter

Great service, the stones are for a Christmas present so have not been opened or used yet.
Thanks very much for taking the time you review. Very valuable to us. Fantastic Xmas pressie I hope they enjoy. BRG Team.




















- Reviews
- Questions
Would highly recommended great value and quick delivery thanks
Thanks for the review. Much appreciated and very valuable to us!. BRG Team.
I had been using the Black Rock Grill products for many years and I like their products and their customer support. I just purchased a new one and the stone cracked after the first use. It was quickly replaced with a new one in a few days.
Thanks very much for the review. Very valuable to us. Happy Sizzling!. BRG Team
My partner loved this present and couldn't wait to give it a go and he wasn't disappointed. Thanks again
Excellent thank you

















After purchasing as set of these for yourselves and enjoying them immensely, we decided to purchase 3 Gift Sets along with 3 regular Steak Stones as presents. Our 3 children will each have a pair of gloves to ensure their safety before enjoying their meal. We first purchased stones from the competition which were thinner more fragile and harder to clean. These stones hold the heat better, are very easy to clean and even look like a stronger product. Thanks Black Rock Grill
Thanks for the lovely review. Thank you for your orders. Happy Sizzling and have a lovely Christmas. BRG.
Excellent cooking concept to share with family and friends
Thank you very much for your review, Much Appreciated. BRG Team





- Reviews
- Questions
Excellent service cannot fault this company and very fast delivery.bought this gift set for my husband as loves doing steaks I would highly recommend this company as everything excellent from start to finish
Thanks for the review, Happy sizzling :) BRG Team.
This item is ideal for cooking meat as you can cook it how you prefer. The side dishes for sauce are great and there is a side dish for vegetables. The price and delivery time were excellent.
Thank you for the review. Very valuable to us. Happy Sizzling! BRG Team
I was introduced to the great cooking method On a visit to Boise. We ate at the Barbados Grill Cooking my steak the way I like on the stone was awesome On the return home I went online and ordered one for me and my wife I am ordering another one for my brother in law
Fantastic! Many thanks for your review, much appreciated :) Happy Sizzling! Stay Safe BRG Team.